Max Glenister

Microsoft Outlook uses a stupid/proprietary format to store mail locally. This is the burden I had to deal with recently while attempting to rescue mail from a friends dying computer.

Before I get on to the process, some background and the hurdles encountered so far:

1. The computer dying in the first place
2. The fact that this friend had 5 years of mail in their Outlook, and they’re very set in their ways.
3. I haven’t used Windows in depth for a couple of years.
4. Windows hides important things like Outlook datafiles in a hidden directory in C:\Documents and Settings\User\Local Settings\Application Data\Microsoft\Outlook
5. .pst files are a bit flakey and easily corrupted.
6. Five years of mail means a massive corrupted .pst file to deal with

To begin with I set up the friends old mail account on their new computer using IMAP, only to discover they had previously beeing using POP3, and so none of their old mail remained on the server.

Okay I thought, I can just restore the (aforementioned) .pst file from their old hard drive and they’ll have all of their old mail.

Nope. As I mentioned, .pst files are easily corrupted, and so much as a misplaced bit or byte here or there will mean Outlook will refuse to open the file.

But fret not, Microsoft provide a tool to fix .pst files!.. But it’s hidden away in the hard drive somewhere – in fact, it’s in a different location for each version of Office. I was working with an old computer running Windows XP, and Office 2003, so for me scanpst.exe was in C:\Program Files\Common Files\System\Mapi\1033\SCANPST.EXE.

ScanPST takes ages to scan a five-year-old 7000+ email inbox, on an old computer running Windows XP.

After it had finished scanning, and it told me that one or two bits and bytes had gotten misplaced, I started to import it in to Outlook. After what seemed like a further age, Outlook decided that it didn’t like this .pst file actually, and threw its toys out of the pram.

So now Outlook was broken.

After a couple of hours of furiously deleting rogue .pst files, removing accounts by, and I quote Microsoft here, “[Clicking] the Mail icon in Control Panel” – yes, no-where near Outlook, but in a (meta-)directory tied to the Operating System – I managed to get Outlook up and running again, with IMAP access to the mail account, but still no old emails.

How to get those old emails out of the .pst file and in to IMAP:

It’s quite a simple process, and unmistakably faster than trying to use ScanPST and loading in to Outlook. The overview is:

1. Convert the .pst file to a more universally accepted mbox using libpst
2. Take the the mbox and push it directly to the IMAP server.
3. Cry with joy as you see Outlook downloading the old messages from the IMAP server before your eyes.

One caveat here is that we’re effectively sending the mail from our hard drive to the remote IMAP server, and then having Outlook re-download it.

This wasn’t a problem for me as it meant I could do the conversion and pushing from my own computer in my own home, and then the friend could download the messages on their end, on their computer.

Converting Outlook PST file to mbox

These instructions are Mac-oriented, but they should be applicable to any *NIX system

If you’ve recently upgraded Xcode, or haven’t yet installed it, you will need to accept the new terms and conditions before this will work

# Installing Xcode command-line tools if you don't have them (gcc and stuff)
$ xcode-select --install
# Accepting terms and conditions for xcode
$ sudo xcodebuild -license

Install libpst using Homebrew:

$ brew install libpst

Convert your .pst to a mbox

$ cd <location of your .pst file>
$ mkdir mbox
$ readpst -o mbox -r <your pst file>.pst

Uploading your mbox to your IMAP server

Download imap_upload.py from http://imap-upload.sourceforge.net/, and put imap_upload.py in the directory with your .pst files.

Upload the folders you want to your IMAP server

$ python imap_upload.py --host <imap server address> --box <remote folder> <local mbox>

In my case I did the following:

$ python imap_upload.py --host imap.1and1.co.uk --box Inbox mbox/personal/Inbox/mbox

You will be prompted to log in with your IMAP account name and password. If you have any problems, the imap_upload.py script also accepts imap:// urls, and --port, etc. You can read more about the options on http://imap-upload.sourceforge.net/, or by running imap_upload.py --help.

You can do this for each folder that you would like to upload.

If it all goes well you should see it first count the number of emails and then push them one by one to the server.